Contact Manager

The Contact Manager allows you to specify which types of alerts you want to receive. It also allows you to specify how the system delivers them. We recommend that you assign a priority to each contact method.

These settings control which notifications the system sends to the server administrator. These settings use the contact methods that you select in the “Communication Type” tab. Each cPanel user can manage their own notification settings in cPanel’s “Contact Information” interface.

For more information on each of these notifications, go to https://go.cpanel.net/contactmanager.
To adjust the destination for each contact method, go to Basic cPanel & WHM Setup.
Type Receives Destination
Email
user@example.com
Edit
ICQ
None
Edit
Post to a URL
None
Edit
Pushbullet
None
Edit
Short Message Service (SMS)
None
Edit
Slack
None
Edit
Alert Type Importance Alert List
cPHulkd Notifications
CloudLinux License Detected
Offload Functionality to a Child Node Success
Update Failures
Scheduled Backup Will Start Soon
cPanel Backup (legacy notification)
cPHulkd Login Notifications This option will trigger no actions when cPHulkd is disabled.
cPanel Update Failures
Backup Transport Error This option indicates the system failed to transport the backup to the remote destination.
MyDNS Zone Import Successful
Digest Authentication Disabled Due to Account Rename
DNSSEC key synchronization failure This option indicates that the system encountered an error during a DNSSEC key synchronization on the cPanel DNS cluster.
User Disk Usage Warning
Migrate PowerDNS configuration upon upgrade
AutoSSL has installed a certificate successfully. This setting takes effect only when “Notify when AutoSSL has renewed a certificate successfully.” is enabled in WHM’s “Manage AutoSSL” interface. Disabled
AutoSSL has provisioned a new certificate for a dynamic DNS domain.
Transfer Offloaded Functionality between Child Nodes Success
Package Extension Name Conflicts
Instant Message Failure
Stuck Script
Update Failure Due to Immutable Files
Email Client Configuration
Altered Cpanel Packages Check
Horde Maintenance Notifications
Notifications of Outdated Software
Root Compromise Checks
Transfer Offloaded Functionality from a Child Node Failure
Exim Update Failures
Account Unsuspensions
Filesystem Quotas Ready
Maximum Hourly Emails Exceeded
cPanel & WHM End of Life Notice
Generic Notifications
Account Creation
Notification of New Addon Domains
Hostname’s SSL certificate expiring on a linked node
DNS Cluster Error
Service SSL Certificate Expires Soon This option indicates that a system service SSL certificate will expire within 20 days.
SSHD Configuration Error
Hostname conflicts with a cPanel user account
Bandwidth Data Processing Timeout
PHP-FPM Account is over quota.
Dovecot Solr maintenance task errors. This option indicates that the system encountered an error during the Apache Solr maintenance task.
Service SSL Certificate Expiration This option indicates that a system service SSL certificate is expired.
Backup Successful
Large Amount of Outbound Email Detected
Lost Contact With DNS Cluster
cPHulk Database Integrity Notices
cPHulkd Brute Force
Disk Usage Warnings
Convert Addon Domain to Account Notifications
System Log Approaches 2 GB
Bandwidth File Conversion Disk Space Failure
Script Terminated Due to Deprecated Call
cPanel Backup
IP Address DNS Check
Transfer Offloaded Functionality between Child Nodes Failure
Disk Integrity Check
Local configuration template detected upon service upgrade
Account Suspensions
cPanel Backup Destination Disabled
System Update Failures
Backup Finished With Partial Failure This option indicates that the backup completed with errors.
cPHulk Configuration Issues
Reboot To Enable Filesystem Quotas Reminder
dbindex Cache File Out of Date
AutoSSL has renewed a certificate, but the new certificate lacks one or more of the website’s domains. This setting takes effect only when “Notify when AutoSSL has renewed a certificate and the new certificate lacks one or more of the website’s domains.” is enabled in WHM’s “Manage AutoSSL” interface.
Filesystem quotas are currently broken.
Greylist System Changes
MyDNS Zone Import In Progress
Mail Server Out of Memory
Corrupt Database Tables
Backup Delayed This option indicates that the backup process continues to run after 16 hours.
Kernel Crash Check
AutoSSL has deferred normal certificate renewal because a domain on the current certificate has failed DCV (Domain Control Validation). This setting takes effect only when “Notify when AutoSSL defers certificate renewal because a domain on the current certificate has failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
ClamAV Upgrade Changes
Service failures (ChkServd)
MyDNS Zone Import Failure
User Disabled Two-Factor Authentication
Uncategorized Notifications
Account Removal
cPanel Configuration Checks
queueprocd Critical Errors
Account Upgrades/Downgrades
Remote MySQL Connection Failure
EasyApache Configuration
Security Advisor State Change
AppConfig Registration Notifications
Stalled Statistics and Bandwidth Process Notifications
DNS Resolver Performance Issues
Update Version Blocker
AutoSSL cannot request a certificate because all of the website’s domains have failed DCV (Domain Control Validation). This setting takes effect only when “Notify when AutoSSL cannot request a certificate because all domains on the website have failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
Hostname Change Notifications
Stats and Bandwidth Processing Errors
Invalid Hostname For Main IP Address
Update Blocker - Service Deprecation Notice
EasyApache 4 template updated
Conversion of cpupdate.conf Settings to local.versions (legacy notification)
Conversion of cpupdate.conf settings to local.versions
Bandwidth Limits This option will trigger no actions when the Tweak Setting “Send bandwidth limit notification emails” has been disabled.
Forced Disable of Digest Auth
AutoSSL has renewed a certificate, but the new certificate lacks at least one domain that the previous certificate secured. This setting takes effect only when “Notify when AutoSSL has renewed a certificate and the new certificate lacks at least one domain that the previous certificate secured.” is enabled in WHM’s “Manage AutoSSL” interface.
Upgrade Required - Service Is Outdated
Installation of purchased SSL certificates This option indicates that an SSL certificate purchased via the SSL/TLS Wizard has been installed.
Transfer Offloaded Functionality from a Child Node Success
NSD DNS Zones Corrupted
Remote MySQL Server Notifications
cPanel Backup Destination Disabled (legacy notification)
EasyApache 4 conflict removed
cPanel service SSL certificate warnings This option indicates that a warning was generated while checking the cPanel service SSL certificates.
Invalid Domains
Outgoing Email Threshold Exceeded
System Out of Memory
Notices concerning goods and services purchased via the cPanel Market
Stalled Process Notifications
Backup Failed To Finish This option indicates that the backup failed.
User Enabled Two-Factor Authentication
Initial Website Creation
Hung Service Checks
Offload Functionality to a Child Node Failure
SSL certificates expiring This option indicates that a non-AutoSSL certificate will expire soon.
Horde Table Conversion Failure
Unmonitored Services
AutoSSL will not secure new domains because a domain on the current certificate has failed DCV (Domain Control Validation), and the certificate is not yet in the renewal period. This setting takes effect only when “Notify when AutoSSL will not secure new domains because a domain on the current certificate has failed DCV (Domain Control Validation).” is enabled in WHM’s “Manage AutoSSL” interface.
Legacy EA3 RPMs Installed List
cPanel Account Password
Installation of purchased WHM Plugins.

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